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Registration, refunds and cancellations

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Placeholder page: the final policy text is still to come (to be drafted with counsel). The draft copy below is not the final policy.

We want signing up to be simple and fair. Here’s what happens if plans change.

Sections to fill in

1

Leagues (RBL, RHL): withdrawal before the season starts, after it starts, and after the draft.

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league refund and withdrawal terms

2

Payment plans: what happens if a payment is missed; the $10 payment plan fee for the RHL. Missed payment in RBL or the RHL means immediate suspension.

3

Intro to Hockey 4-week money-back guarantee: how and by when to ask, and that rental gear must be returned.

4

Classes and Hockey Academy: missed sessions, pay-as-you-go.

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class and Academy refund terms, especially missed sessions

5

Birthday parties: deposit, rescheduling and cancellation.

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party deposit and cancellation terms

6

Private ice: deposit, cancellation notice and refunds.

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private ice cancellation terms

7

If the rink has to close or cancel: weather, outages, or if the county license changes or ends.

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credit vs. refund when the rink cancels, reviewed with counsel given the county’s 30-day termination clause

8

USA Hockey memberships are bought from USA Hockey and refunded only under USA Hockey’s rules.

9

Prices, schedules and programs are subject to change until you register.

Contact

Questions about a refund? Email info@therinkexchange.com or call 541-225-5123.

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